Privacy Policy — Hidden Space Function Hall
Last updated: May 2026
Hidden Space (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you submit an enquiry through our website or Google Ads lead forms.
1. Information We Collect
We may collect the following information when you contact us:
Name
Phone number
Email address
Event date
Number of guests
Event type
Any additional details you choose to provide
This information is collected through:
Our website enquiry form
Google Ads Lead Form Extensions
WhatsApp messages
Phone calls
2. How We Use Your Information
We use your information to:
Contact you about your event enquiry
Confirm availability
Provide quotes and package details
Follow up on your request
Improve our services and customer experience
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. How Your Information Is Stored
Your information may be stored securely in:
Google Ads lead centre
Our internal booking system
Email inboxes used for customer enquiries
We take reasonable steps to protect your data from unauthorised access.
4. How Long We Keep Your Information
We keep enquiry information only for as long as necessary to:
Respond to your request
Manage your booking
Maintain accurate business records
You may request deletion of your data at any time.
5. Your Rights
You have the right to:
Request a copy of the information we hold about you
Ask us to correct inaccurate details
Ask us to delete your information
Withdraw consent at any time
To make a request, contact us using the details below.
6. Contact Us
If you have any questions about this Privacy Policy or want to request data removal, you can contact us at:
Hidden Space Function Hall
Phone: 07865 370117
Email: hiddenspacegantshill@gmail.com
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
